INVEST FAQ'S

Updated 11/16/2020

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We’ve loved helping you start investing, but unfortunately we are no longer continuing our Stackin’ Invest product. Stackin’ Inc., the parent entity, has made a decision to discontinue the investment advisory component of its platform, Stackin Financial LLC (Stackin’). Stackin’ will no longer open new accounts and will begin the process of closing existing accounts. 


Please see the Notice for Advisory Agreement Termination here. You can sell your investments and transfer the money back into your linked bank account anytime within the next 30 days or Stackin’ will automatically do it for you on December 16th. Your tax info will still be available in the Web App. To sell your positions, click here.

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How do I close my account?

We’re bummed to see you go, but the first step to closing your account is selling your securities and transferring your funds! To do so:

The funds will be returned back to your linked bank account as soon as the proceeds from the sale become available.  From there, select “Manage My Account” and then select “Close Account” to close your account and have your money returned to your linked bank account. Please understand that this process can take up to 10 days and email hey@startstackin.com if you have any questions! 

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I forgot my password, how can I log into my Stackin' account?

No biggie! Navigate to the sign in page on the Stackin’ web app and select “Forgot your password,” enter the phone number associated with your Stackin’ account and we’ll text you a confirmation code that you can use to reset your password. If you’re still having issues after following these directions you can reach out to the customer support team for more assistance.

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I'm having trouble accessing the website to sign up, what should I do?

If you’re having trouble accessing our website or signing up, you can first try to resolve this issue by refreshing the page. If you’re still having trouble viewing our site, clear your browser history and try again. We’re constantly releasing updates and improvements to our beta products so it’s important to make sure you’re running the latest version of the app in order to have the best user experience.

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This website and technology platform are operated by Stackin, Inc. The content on our website, social media posts, and overall communications, including SMS messages,  has been prepared for informational purposes ONLY, and is not intended to provide, and should not be relied on for, investment, tax, legal, accounting, or any kind of advice. Users need to do their own due diligence and decide what is a good fit for their individual circumstances.  Information presented is subject to change at any time due to market, economic, regulatory or other changes. The subject matter contained herein has been derived from several sources believed to be reliable and accurate at the time of compilation, but no representation or warranty (express or implied) is made as to the accuracy or completeness of any of this information. These materials are not intended for distribution to, or use by, any person or entity who is a citizen or resident of or located in any jurisdiction where such distribution, publication, availability or use would be contrary to law or regulation or which would subject Stackin Inc. to any registration or licensing requirement within such jurisdiction. The contents may not be reproduced in whole or in part or otherwise made available without the prior written consent of Stackin Inc.

 

**Investment advisory services are provided by Stackin Financial, LLC (“Stackin Financial”) which is an SEC registered investment adviser owned by Stackin Inc. Investing involves risk including loss of principal. The information here is for general informational purposes only and should not be considered an individualized recommendation or personalized investment advice. The type of investments mentioned may not be suitable for everyone. Each investor needs to review a security transaction for his or her own particular situation. Past performance is no guarantee of future results. The content on this website is for informational purposes only and does not constitute a complete description of Stackin Financial’s investment advisory services. Certain investments are not suitable for all investors and may not be available to all Stackin Financial clients.  DriveWealth, LLC, broker-dealer and member FINRA/SIPC, provides trade execution and clearing services in addition to traditional brokerage and custody services for Stackin Financial Clients’ advisory accounts. For more information, see our disclosures. All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.

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 The $2/ month fee applies to accounts below $5,000 in value. For current fee schedule, please see the Stackin Financial Wrap Fee Brochure.

  • Email: hey@startstackin.com Tel: (877) 391-0520

  • If you would like to contact us about our text message service, text HELP to 25748 for help or STOP to opt-out. Msg & data rates apply.

  • Information provided by Stackin’ and Stackin Financial is for informational and educational purposes only and is not investment or financial advice.

  • Additional information about Stackin Financial, LLC is available on the SEC’s website at www.adviserinfo.sec.gov.

  • For all information or inquires about Stackin Financial’s Custodian, DriveWealth, LLC, please visit: https://legal.drivewealth.com/

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Stackin’ is a registered trademark of Stackin, Inc.   |   Copyright © 2019 Stackin Inc.  All rights reserved.