We’ve loved helping you start investing, but unfortunately we are no longer continuing our Stackin’ Invest product. Stackin’ Inc., the parent entity, has made a decision to discontinue the investment advisory component of its platform, Stackin Financial LLC (Stackin’). Stackin’ will no longer open new accounts and will begin the process of closing existing accounts.
Please see the Notice for Advisory Agreement Termination here. You can sell your investments and transfer the money back into your linked bank account anytime within the next 30 days or Stackin’ will automatically do it for you on December 16th. Your tax info will still be available in the Web App. To sell your positions, click here.
How do I close my account?
We’re bummed to see you go, but the first step to closing your account is selling your securities and transferring your funds! To do so:
Go to the “My Invest Account” section of your account page: https://app.startstackin.com/account/dashboard/stackin_invest/manage_account
Click on “Transfers”
Click on “Sell & Transfer”
Click on “Sell & Transfer All Funds”
The funds will be returned back to your linked bank account as soon as the proceeds from the sale become available. From there, select “Manage My Account” and then select “Close Account” to close your account and have your money returned to your linked bank account. Please understand that this process can take up to 10 days and email if you have any questions!
I forgot my password, how can I log into my Stackin' account?
No biggie! Navigate to the sign in page on the Stackin’ web app and select “Forgot your password,” enter the phone number associated with your Stackin’ account and we’ll text you a confirmation code that you can use to reset your password. If you’re still having issues after following these directions you can reach out to the customer support team for more assistance.
I'm having trouble accessing the website to sign up, what should I do?
If you’re having trouble accessing our website or signing up, you can first try to resolve this issue by refreshing the page. If you’re still having trouble viewing our site, clear your browser history and try again. We’re constantly releasing updates and improvements to our beta products so it’s important to make sure you’re running the latest version of the app in order to have the best user experience.